Privacy Policy

Collection of information

We respect our customer's privacy. We may collect certain personal information about our customers in a variety of ways when you visit our website, use our web application, or deal with us by email or through phone. This information may include your name, contact information and other information related to your account with us. We also automatically receive and record information when you visit our website, such as your IP address and information stored in cookies on your computer hard-drive.

What We Do With Your Information:

Your privacy is very important to us. Information collected by our services is gathered in aggregate only and cannot be traced to an individual user. We collect this personal information in order to provide you with the services you request and to operate our business efficiently. We also use it for billing, identification, authentication, service improvement, research, and for contacting you when necessary. We may use your personal information to advise you of new and updated products, services, special offers or promotions that you may be interested in. You can contact us at any time to let us know if you do not want us to use your information for this purpose.

You may choose to disable cookies in your browser or use security software to prevent the storage of cookies. A cookie is a small text file that many web sites write through your browser when you visit them. If you do not provide personal information to us we may not be able to provide our services or other services most suited to your needs.

Sharing of Information:

We will not review, share, distribute, or reference any user data except as provided in the terms of use, or as may be required by law. We may disclose personal information when we believe it violates our Terms of Service, when it is required to assist with a lawful investigation, if we believe disclosure is necessary to protect our rights, or if some or all of the assets and operations of our business are or may be transferred to another party. From time to time third party service providers who assist us with our activities, such as website hosts, IT back-up service providers, and other IT or payment service providers, may also have access to personal information held by us and may use this information on our behalf.

To assist us in improving our products and services, we monitor aggregated data that is collected by Practicetime and may share this with third parties collectively and in an anonymous way. This data will not reveal personal information.

We will not sell, rent or share your personal information with third parties in other ways without your consent unless we are entitled by law to do so. By providing your personal information to us, you consent to us transferring this information to third party IT providers, including our website host and back-up service provider.

Protection of Personal Information:

We may hold your personal information in electronic databases, such as our customer relationship management system. We take all reasonable steps to keep any personal information we hold about you secure. We restrict access to personal information to our employees, contractors and agents who require that information in order to operate and develop our application and service.

Your Access to Personal Information:

You are able to change and update your registered profile at any time. You can also request your personal information and/or counselling records directly from Practitioners listed on Practicetime from whom you have sought advice. You may also correct and update any personal information by contacting us.

Changes to This Policy:

The Users acknowledge that this privacy policy is part of the terms of use and unconditionally agree that becoming a User of the Website and its Services signifies their assent to this privacy policy. User’s visit and any dispute over privacy is subject to this policy and terms of use. Practicetime may update this privacy policy at any time, with or without advance notice.

Questions or Complaints:

Any questions or complaints can be sent to support@practicetime.co

If you have any questions or concerns with this Privacy Policy or the way that we handle your personal information, please contact us. If you have a complaint about how your personal information has been handled, please let us know immediately. We respect your privacy and will do everything in our power to keep your information secure.